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Info: BIB750

Trends and Substance
What are the trends and are they actually producing substance?  “Absolutely,” says Christopher Moore, chief technology officer of THINQ Learning Solutions (Billerica, Mass.)… “E-learning began ramping up two to three years ago,” Moore explains.  “Now it is being used to help to reduce cost and as performance support or a job aid as a follow-up to some form of training or learning experience….” 

Skills Development
“…Some analysts feel that the vast majority of [government agencies] will be utilizing e-learning as the primary mode of employee skills development programs by 2005….”

E-Learning Benefits

Sean Bell, director of product management at LoudEye (Seattle, Wash.), says, “The main benefit is that e-communications can create on-demand content that can be available at any given time that an individual needs to access it….  

Most importantly, he says, e-communications has, for the first time, created a fairly efficient process for people to communicate back.”

Relationships Bridge Turfs
“Many agencies were trying to protect their turf… [Reggie David, assistant commissioner, office of technology, data systems for the state of Minnesota].  By intensely working on building relationships and by people trusting what my office was doing, we’ve slowly been breaking that mentality down, concentrating on collaboration and cross-agency steering committees.”

BroadVision’s King [Simon King, vice president of advanced strategy at BroadVision (Redwood City, Calif.)] feels that there are still people in the workplace who are only comfortable meeting face to face.  “They’re still scared of the telephone and don’t like voicemail, let alone e-mail.”

To many, the new trends they are seeing are scary, especially when outsiders are brought in to make things better.  “We have to know and understand their business, “ says [Christopher Moore, chief technology officer of THINQ Learning Solutions (Billerica, Mass.)]. 

Lustig, David, “Uncle Sam Collaborates Too”, Collaborate Magazine; Sept/Oct 2002. Advanstar Communications. p4-8.

 Yet the very nature of the word trend does not preclude a guarantee of where we will be even in the near future….  The test of these trends… will be time.  Will still-emerging technologies make them obsolete before they can be implemented, or are we correctly building toward a brighter and more efficient e-learning and e-communicating future?  Not even H.G. Welles can answer that one.

Lustig, David, “Uncle Sam Collaborates Too”, Collaborate Magazine; Sept/Oct 2002. Advanstar Communications. p4-8.